Palmers Heating & Bathrooms — FAQs

At Palmers Heating & Bathrooms, we understand that customers often have questions before booking a service or installation. To make things easier, we’ve put together answers to some of the most common queries about our work, pricing, and processes. If you can’t find what you’re looking for, feel free to get in touch — our friendly team is always happy to help.

Yes. We offer a 24/7 emergency call-out. A standard call-out charge applies to cover travel and the initial inspection/first hour. Any parts or additional time are agreed with you before we proceed.

We’re based in West Midlands and cover the surrounding towns and villages within a reasonable driving distance. If you’re unsure whether we cover your postcode, get in touch and we’ll confirm.

We provide flexible maintenance plans for heating and bathrooms. Prices vary by system type and level of cover. We’ll assess your needs and offer options with clear, upfront pricing—no hidden fees.

Yes. We can liaise with your insurer or loss adjuster, provide written reports/quotes, and complete approved repairs to a professional standard.

Yes. We handle residential and light-commercial projects, from offices and retail units to small developments. We’re happy to survey, design, and install to your specification and schedule.

We can remove and responsibly dispose of old boilers, sanitaryware, pipework, and packaging as part of the job. Waste-handling is included in our quotations unless you prefer to keep items.

Absolutely. We use dust sheets and floor protection, and we remove or cover footwear where appropriate. We treat every property with care and respect.

Yes. We tidy the work area and remove installation waste before we leave. If a deeper clean is required (e.g., after larger refurbishments), we can arrange this by request.

Yes. For bathroom refurbishments or heating upgrades, we can coordinate trusted trades such as electricians, tilers, plasterers, and decorators to keep the project running smoothly.

From time to time we run promotions, and we can provide fair pricing for seniors, key workers, and landlords on request. Ask us about current offers when you enquire.

For scheduled, non-emergency visits we charge a transparent call-out/diagnostic fee that covers travel and the first inspection. You’ll receive a no-obligation quote before any further work is undertaken.

24 Hour Callout

Built On Trust.
Finished With Care.

Request A Callback

Our team will be in touch as soon as possible to discuss your needs.

Need a Reliable Heating or Bathroom Expert

Call us now on 07958 772 710 or request a quote online.